Contact

We invite you to visit any Attica Bank branch, where we can discuss your needs in person and find the best solution for you, together. All our officers will be happy to fully inform you and explain in depth the benefits you can gain from our products and services.

CONTACT DETAILS

  • Telephone

    Please call us on +30 210-3669000 and +30 210-3669600 or (from a landline within Greece) 801-11-50090 if you have any questions or issues that we can help you with.

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    Opening Hours

    Our call centre is open from 08:00 to 24:00, all days of the week.

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    Mailing Address

    Write to us atAttica Bank S.A., 23 Omirou Str., GR 106 72, Athens.

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    E-mail

    E-mail us at: This email address is being protected from spambots. You need JavaScript enabled to view it..

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    Branches

    Attica Bank has an extensive network of branches and ATMs throughout Greece. Find a branch..

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    Submit a Complaint

    To submit a suggestion or complaint please click here.

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    Bank Tax Details

    Attica Bank Banking S.A., 23 Omirou Str., GR 106 72, Athens, Tax Reg. No. 0940141710, FAE Athens Tax Office, SWIFT/BIC: ATTIGRAA

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Our dedicated Customer Complaint Service in collaboration with the relevant Bank departments will investigate the issue objectively and respond to you in writing within the time frame established by the current regulatory framework. Should more time be required, you will be informed accordingly.

If you are not satisfied with the response provided by our dedicated Customer Complaint Service, you can pursue out-of-court dispute resolution through the Hellenic Ombudsman for Banking-Investment Services (1 Massalias St., GR 10680, Athens, www.hobis.gr, Tel.: 10440 [from a landline within Greece], + 30 210 3376700, Fax: + 30 210 3238821, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.), as an Alternative Dispute Resolution (ADR) entity, which is registered as such in the special Register kept on the website of the General Directorate for Consumer Protection and Market Surveillance.

If the dispute concerns contractual obligations under an electronic service agreement, the Customer may submit a request for out-of-court settlement through the Online Dispute Resolution (ODR) platform at https://webgate.ec.europa.eu/odr.