- the account which will be debited for the repayment of the DEH (Public Power Corporation) debts.
- the DEH supply number shown on the Electricity Bill sent by DEH (Public Power Corporation).
A maximum charge amount for the transaction can be set on the bank account specified by the customer so that bills higher than the maximum charge amount specified will not be paid. If the customer does not wish to set a limit, he should leave this field blank.
It is possible to debit customer accounts for the repayment of DEH bills where the person liable to pay is a third party. Consequently, the assignment orders are issued by customers who are beneficiaries of the deposit account to be debited.
The initiation of the automatic bill payment is not immediate and commences only after the first DEH bill bearing the indication "bill paid via attica bank" is sent to the customer. In the days intervening until the automatic account debit is activated, the customer - consumer should repay the bills sent by DEH (Public Power Corporation) as normal.
For each order assignment, the Bank does not disburse to DEH (Public Power Corporation) the amount indicated in the corresponding DEH bill of the customer if on the payment-debit date the declared bank account does not have a sufficient available balance or the account is inactive or the payment amount exceeds the possible maximum charge amount set in the standing order assignment.
The expiry date for payment of electricity bills is also the date on which customer accounts are debited. Under no circumstances is the bank obliged to notify the customer where the account is inactive, or there are inadequate funds on the debit date.
The transaction will be executed on the same day unless the following message appears: 'Your order is being processed and will be forwarded to the system later. You can check whether your order has been forwarded to the system through the Search-Recall menu option', which means that it will be executed on the next working day.
The Bank is not liable for any mistakes in the amount debited to the customer's account where this is not due to its fault. Liability lies solely with the PPC.