In case you have not stated your mobile phone number and your e-mail to the Bank, or your mobile number has changed please visit any of our branches.
One of our representatives, will ask you a bill from your mobile telephone company, in order to complete the verification process for the SMS One Time Password Service (SMS OTP).
Alternatively, if you can not come to one of our branches (for instance resident citizen of foreign country, sailors) through our e-banking service.